Validating the redesign of a staff product
Improving staff efficiency through 12+ validated feature enhancements, resulting in 14 additions to product backlog
User Research • Data Analysis • Product Strategy
Designing CDP's first digital environmental scores
Accelerated scores delivery by 39% while achieving 100% digital adoption rates by users
E2E Product Design • B2B SaaS • Sustainability
Supporting youth development from classroom to career
Launched platform enabling 100,000+ students and 133 secondary schools opportunities to grow career skills and connect with mentors
UX/UI Design • Design Systems • Education
Driving athleisure loyalty in the APAC market
Developed bespoke customer loyalty strategy informing client's multi-million dollar market expansion
Research & Strategy • Prototyping • Retail
Innovating the health and wellness clinic of the future
Pioneered preventive wellness clinic model integrating 15+ service touchpoints, launching 12 months from concept to operation
Service Design • Innovation • Healthcare